Privacy Policy

1.Introduction

Welcome to our travel service website. This Privacy Policy is designed to inform you about how we collect, use, disclose, and protect your personal information. By using our services, you agree to the data practices described in this policy.

2.Information Collection

1. Types of Information We Collect:

   • Personal Information: Name, email address, phone number, postal address
   • Payment Information: Credit card details (processed securely through Stripe)
   • Travel Preferences: Itinerary choices, special requirements, dietary restrictions
   • Device Information: IP address, browser type, device identifiers
   • Usage Data: Browsing history, click data, access times

2. Collection Methods:

   • Direct Provision: Information you provide when registering, booking tours, or contacting us
   • Automatic Collection: Through cookies and similar technologies
   • Third-Party Sources: Payment processors, social media platforms (if you use social media login)

3.Use of Information

We use the collected information to:

• Process your bookings and payments
• Provide customer service and support
• Arrange tour guide services
• Send booking confirmations and itinerary updates
• Provide personalized travel recommendations
• Improve our services
• Send marketing communications (with your consent)
• Comply with legal obligations

4.Information Sharing

We may share your information with:

• Tour Guides: Only necessary information to provide services
• Payment Processors: To process your payments
• Service Providers: To help operate our website and deliver services
• Legal Requirements: As required by law or court orders

5.Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encrypted transmission
• Secure storage
• Access controls
• Regular security reviews

6.Your Rights

You have the rights to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing
• Withdraw consent
• Data portability

7.International Data Transfers

We may transfer your data to servers located outside your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.